We’re pleased to announce our solution for Farrers Coffee House, Kendal, Cumbria. In conjunction with the WaiterPoS terminals, Harmony installed electronic handheld WaiterPads for Farrers and a printer in the kitchen to accelerate the ordering and preparation process.
Via the handheld pads, waitresses take customers’ orders, which are immediately transmitted to the till, for billing, and to the kitchen, for preparation.
We were delighted with the system recommended by Harmony. Another company we approached advised us to install a wi-fi-powered system which, while slightly cheaper, would have been unreliable and not fit for purpose in our café and shop. I am pleased that I chose to invest in an RF aerial, which has not let us down.
The touch-screen terminals and handsets have transformed our workplace. Costly mistakes, common before our upgrade, are a thing of the past. We are now far more efficient. Customer satisfaction and profits are up. The engineers have even helped me with other IT & CCTV issues.
It is absolutely crucial for us that if we have an issue we can rely on support from our suppliers – I will happily recommend the team at Harmony EPoS Solutions.
Gordon Grace, Owner, Farrers Coffee House