EPoS System for

The Sally


Irthington, Carlisle

Services Utilised:

EPoS Touch Screen

EPoS Software

Kitchen & Bar Printing

Table Ordering

Card Payment Integration

Loyalty Software

Back Office Software (Stock Control)

The Sally

Harmony EPoS Solutions are pleased to have supplied The Sally, based near Carlisle, Cumbria, with a PC-based EPoS touch screen running G-PoS point of sale software, an Orderman7 handheld waitress system, order printers, Total Control Premier for stock control and management reports and CRM software.

As current and happy customers, Shaun and Jimmy did not need to think too long about which EPoS system would help the manage and grow their new venture. The Harmony EPoS system, they were familiar with, was tried and tested and helped them to be very successful at their previous business.

Waiting on staff are always on hand, for diners, taking orders professionally with their handheld devices. The efficiency savings and upselling opportunities a correctly configured system will provide are essential for hospitality professionals.

During the lockdown restrictions, The Sally added some Pagers to the system so that diners could page waiting on staff when they were required.

The Sally says

Having been a customer of Harmony Epos for 7.5 years I would not go anywhere else. They understand my business and the service they provide is second to none. As we have so many integrations with other programmes Craig is a real tech person and is worth his weight in gold. He can rectify most issues over the phone, as can Chris and if there is a problem on site they make a visit as quickly as possible.

We have looked at other systems to see what they do and if they could improve the service to our customers but feel that Fidelity GPOS with Total Control Premier is such a powerful tool to report on your business when compared to other systems I have researched and had demonstrated to me.

If you are looking for a new supplier then Trevor & his team will service you well, I have no doubt about that!

The Sally at Irthington, near Carlisle, Cumbria is a Victorian coaching Inn which reopened in December 2016 following a major £150K refurbishment which included a 55 seater restaurant and bar area. The next phase is 6 en-suite bedrooms.

The Sally says

Having met with a number of till providers we felt Harmony Epos at the time provided a number of systems that could grow with our business. Coming from a public sector background I was keen on systems that could integrate together in order for me to see where my business was at the touch of a button. Fidelity G-POS enabled me to do this and the knowledge of the product when demonstrating the system, through to Craig on installation was absolutely fantastic and I could not have asked for better.

Shaun Gardner and Jimmy Little purchased The Sally (then known as The Salutation Inn), following a successful 6 years transforming The Brewery House in Workington. It was a return to Jimmy’s roots; he started washing dishes there at the age of 12 before eventually becoming the head chef.

Shaun and Jimmy were keen to bring in systems and procedures which had served so well at their previous venture.

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