Build an army of Brand Advocates — with Loyalty & Rewards.
Loyal customers are the best customers. They visit more frequently, spend more per visit, and act as your brand ambassadors in their social networks. Create more of them every day with Skoop! Loyalty & Rewards.
- Boost repeat visits.
- Increase average ticket size.
- Dramatically grow the size of your loyal customer base.
- Automatically build dynamic profiles of your Loyalty members, enabling you to use Precision Marketing to market to each member as an individual.
- Integrate Skoop! Rewards with your POS system, or use the stand-alone Skoop! Tablet App, to capture each member’s transactions – the lifeblood of the program.
- The platform automatically sends a text message or email to every new customer inviting them to register for Rewards. Your customers then use the convenient branded mobile registration web app to join your Loyalty & Rewards program.
Personal. Powerful. Precise.
Use Skoop! Precision Marketing services to gain unprecedented insight into your customers’ buying habits and preferences, and automatically market to them as individuals. Be at your customers’ fingertips when they want you there. Your sales will show it.
The Skoop! Precision Marketing Service allows customers to choose their preferred communication channel with you:
- Text message (SMS) — instantaneous and to the point, with a virtually 100% open rate.
- Picture message (MMS) — an image of your product or coupon, with a 300 character message to go along with it.
- Push Notification — location-based, real-time, rich media messages to your app-carrying customers.
- Email — say more, show more, and communicate with customers who are less inclined to use mobile devices.
The Skoop! Precision Marketing platform provides a single, integrated place to track, measure, report on, and analyze your campaigns’ performance, regardless of whether the message was delivered as SMS, MMS, Push, or Email.
Lift sales with real-time hyper-targeted location-based messaging. Tailor your program for specific customer profiles.
Based on customer preferences, product supply, time-of-day, and even the weather, send your targeted messages to achieve specific goals. Boost profits by pushing your high margin products or clearing your old or perishable inventory.
A great way to grow your loyal client base
The eGift Card website allows people who are not members of your other Skoop! programs to purchase “virtual” Gift Cards and send them to their friends and family via email or mobile picture message.
One Gift Card can replace ten credit card purchases and save you 90% of the transaction fees. The program more than pays for itself, starting on Day 1.
- eGift Card customers spend more per visit, and act as your brand ambassadors in their social networks.
- Skoop! eGift Cards use a QR code (as well as the gift card account number and a PIN) in the email or picture message that is sent to the recipient. Just attach an inexpensive QR code scanner to your POS, or use the Skoop! Tablet App with the tablet’s built-in camera.
- See a significant increase per transaction when customers use eGift cards.
- Increase revenues from “Float” and “Breakage”.
Accommodate the “cashless society” — it’s a growing trend!
- Your customers prepay for their purchases—days—weeks—months—in advance. It doesn’t get better than that.
- Funds are deposited directly into your bank account when the customer purchases an eGift card.
- Franchises and multi-location businesses can choose either Corporate or Location pooling.
- Track activations, reloads, redemptions, etc., using the Skoop! online web portal.
A convenient solution your customers will appreciate.
- Recipients can manage accounts online, including checking the balance as well as adding value to it using a credit card.
- eGift Cards can be “registered” into the customer’s Mobile Payment account, so they can leave their wallet and plastic cards at home.
- Seamless integration of the eGift Card program with Skoop! Loyalty & Rewards provides your patrons with a single account having two times the power!